| 2011 |
|---|
| 25 | Collaboration in system administration. Eben M. Haber, Eser Kandogan, Paul P. Maglio. Commun. ACM (54): 46-53 (2011). Web SearchBibTeXDownload |
| 24 | Information technology for healthcare transformation. Joseph P. Bigus, Murray Campbell, Boaz Carmeli, Melissa Cefkin, Henry Chang, Ching-Hua Chen-Ritzo, William F. Cody, Shahram Ebadollahi, Alexandre V. Evfimievski, Ariel Farkash, Susanne Glissmann, David Gotz, Tyrone Grandison, Daniel Gruhl, Peter J. Haas, Mark J. H. Hsiao, Pei-Yun Sabrina Hsueh, Jianying Hu, Joseph M. Jasinski, James H. Kaufman, Cheryl A. Kieliszewski, Martin S. Kohn, Sarah E. Knoop, Paul P. Maglio, Ronald L. Mak, Haim Nelken, Chalapathy Neti, Hani Neuvirth, Yue Pan, Yardena Peres, Sreeram Ramakrishnan, Michal Rosen-Zvi, Sondra R. Renly, Pat Selinger, Amnon Shabo, Robert Sorrentino, Jimeng Sun, Tanveer Fathima Syeda-Mahmood, Wang-Chiew Tan, Ying Y. Y. Tao, Reza Yaesoubi, Xinxin Zhu. IBM Journal of Research and Development (55): 6 (2011). Web SearchBibTeXDownload |
| 23 | On the roles of policies in computer systems management. Eser Kandogan, Paul P. Maglio, Eben M. Haber, John H. Bailey. Int. J. Hum.-Comput. Stud. (69): 351-361 (2011). Web SearchBibTeXDownload |
| 22 | Data is Dead... Without What-If Models. Peter J. Haas, Paul P. Maglio, Patricia G. Selinger, Wang-Chiew Tan. PVLDB (4): 1486-1489 (2011). Web SearchBibTeXDownload |
| 2010 |
|---|
| 21 | Collaboration in System Administration. Eben M. Haber, Eser Kandogan, Paul P. Maglio. ACM Queue (8): 10 (2010). Web SearchBibTeXDownload |
| 20 | Social Factors in Creating an Integrated Capability for Health System Modeling and Simulation. Paul P. Maglio, Melissa Cefkin, Peter J. Haas, Pat Selinger. SBP 2010, 44-51. Web SearchBibTeXDownload |
| 2009 |
|---|
| 19 | Scripting practices in complex systems management. Eser Kandogan, Paul P. Maglio, Eben M. Haber, John H. Bailey. CHIMIT 2009. Web SearchBibTeXDownload |
| 18 | Studying Reactive, Risky, Complex, Long-Spanning, and Collaborative Work: The Case of IT Service Delivery. Eser Kandogan, Eben M. Haber, John H. Bailey, Paul P. Maglio. HCI (4) 2009, 504-513. Web SearchBibTeXDownload |
| 2008 |
|---|
| 17 | Policy-based IT automation: the role of human judgment. Eser Kandogan, John H. Bailey, Paul P. Maglio, Eben M. Haber. CHIMIT 2008, 9. Web SearchBibTeXDownload |
| 16 | Service-oriented technology and management: Perspectives on research and practice for the coming decade. Haluk Demirkan, Robert J. Kauffman, Jamshid A. Vayghan, Hans-Georg Fill, Dimitris Karagiannis, Paul P. Maglio. Electronic Commerce Research and Applications (7): 356-376 (2008). Web SearchBibTeXDownload |
| 2007 |
|---|
| 15 | Activity-based management of IT service delivery. John H. Bailey, Eser Kandogan, Eben M. Haber, Paul P. Maglio. CHIMIT 2007, 5. Web SearchBibTeXDownload |
| 14 | Steps Toward a Science of Service Systems. James C. Spohrer, Paul P. Maglio, John H. Bailey, Daniel Gruhl. IEEE Computer (40): 71-77 (2007). Web SearchBibTeXDownload |
| 2006 |
|---|
| 13 | Service systems, service scientists, SSME, and innovation. Paul P. Maglio, Savitha Srinivasan, Jeffrey T. Kreulen, Jim Spohrer. Commun. ACM (49): 81-85 (2006). Web SearchBibTeXDownload |
| 12 | Policy-based Management of an E-commerce Business Simulation: An Experimental Study. Eser Kandogan, Christopher S. Campbell, Peter Khooshabeh, John H. Bailey, Paul P. Maglio. ICAC 2006, 33-42. Web SearchBibTeXDownload |
| 2005 |
|---|
| 11 | Usable autonomic computing systems: The system administrators' perspective. Rob Barrett, Paul P. Maglio, Eser Kandogan, John H. Bailey. Advanced Engineering Informatics (19): 213-221 (2005). Web SearchBibTeXDownload |
| 10 | On the Need for Negotiation in Policy-based Interaction with Autonomic Computing Systems. Paul P. Maglio, Christopher S. Campbell, Eser Kandogan. ICAC 2005, 356-357. Web SearchBibTeXDownload |
| 9 | Learning Automation Policies for Pervasive Computing Environments. Paul P. Maglio, Christopher S. Campbell, Eser Kandogan. ICAC 2005, 193-203. Web SearchBibTeXDownload |
| 8 | A1: Spreadsheet-based Scripting for Developing Web Tools. Eben M. Haber, Eser Kandogan, Allen Cypher, Paul P. Maglio, Rob Barrett. LISA 2005, 197-208. Web SearchBibTeXDownload |
| 7 | Policity: An Experimental Evaluation of Policy-Based Administration in a City Simulation. Christopher S. Campbell, Eser Kandogan, Adam November, Rob Barrett, Paul P. Maglio. POLICY 2005, 119-122. Web SearchBibTeXDownload |
| 6 | A1: end-user programming for web-based system administration. Eser Kandogan, Eben M. Haber, Rob Barrett, Allen Cypher, Paul P. Maglio, Haixia Zhao. UIST 2005, 211-220. Web SearchBibTeXDownload |
| 2004 |
|---|
| 5 | Error messages: what's the problem?. Paul P. Maglio, Eser Kandogan. ACM Queue (2): 50-55 (2004). Web SearchBibTeXDownload |
| 4 | Field studies of computer system administrators: analysis of system management tools and practices. Rob Barrett, Eser Kandogan, Paul P. Maglio, Eben M. Haber, Leila Takayama, Madhu Prabaker. CSCW 2004, 388-395. Web SearchBibTeXDownload |
| 3 | Usable Autonomic Computing Systems: The Administrator's. Rob Barrett, Paul P. Maglio, Eser Kandogan, John H. Bailey. ICAC 2004, 18-26. Web SearchBibTeXDownload |
| 2003 |
|---|
| 2 | Expertise identification using email communications. Christopher S. Campbell, Paul P. Maglio, Alex Cozzi, Byron Dom. CIKM 2003, 528-531. Web SearchBibTeXDownload |
| 1989 |
|---|
| 1 | Approximating Learned Search Control Knowledge. Melissa P. Chase, Monte Zweben, Richard L. Piazza, John D. Burger, Paul P. Maglio, Haym Hirsh. ML 1989, 218-220. Web SearchBibTeX |
